Ryver New User Guide
Welcome to our virtual community! The purpose of this document is to help you, as a new user in Ryver, to understand the tool and be able to join in easily. There’s a lot of information here because we want to be sure you have what you need to connect and participate.
About Ryver
Ryver is a communication tool used to streamline communications between YogaWell students, teachers, faculty and staff. This is kind of like an online chat room and space that is private for the YogaWell community and provides a way for the students to communicate outside of the actual virtual classroom.
What to Share in Ryver
This space was created to allow everyone to still feel connected between classes.
If you have an idea related to class or prompted by your Yoga studies pop into your head in the middle of the week, log in to Ryver and post it.
If you have a question about the class, whether it’s logistics of philosophical, post them!
This is a space to connect!
How to Access Ryver
In your welcome email, there was a link to sign up for Ryver.
- Click on that link
- This will take you to a webpage to complete your sign up.
- It is important that you use the same email you signed up for the class with, which is the same email this document was sent to.
- Include your full name, select a user name, etc.
- If you have a photo that you would like to use as an avatar, you can upload this while signing up or do it later.
- Select a password.
- Then click the button at the bottom of the page to get into Ryver.
To access Ryver through your browser add this link to your favorites. There is also a desktop and mobile app available which can be downloaded here.
To notified of new conversations, you don’t have to log into Ryver. By default, you will receive email notifications whenever there is activity. If you’d like to modify this setting you can, here’s how:
- Click the arrow next to your name in the top left of the screen
- Select My Settings
- Select Notifications from the menu along the left of the pop-up
- Use the dropdown next to WHEN I’M OFFLINE to change your selection.
- Click DONE when you’re complete
Ryver Basics
Each class has its own space for conversation and communication. These spaces are called Teams in Ryver. So, for example, if you signed up for our Yoga for Meditation class you should now be a member of the Yoga for Meditation Team.
If you were already a student with access to Ryver and you signed up for a new class, you need to send @TheWell a Direct Message on Ryver requesting access to that class’s Team room.
There are three basic types of conversations in Ryver, Chats, Topics & Direct Messages.
Chats & Topics are conversations that happen within Teams. Once you’re in a Team, look along the top of the space and you will see CHAT and TOPICS listed. You can tell which one you’re viewing because it will be in color, the inactive option will be in gray text. There is also an option along the top for TASKS which is a feature we do not use.
Chats are a stream conversation presented chronologically, typically consisting of people asking questions, sharing thoughts & reminders, etc. To ‘speak’ in the chat:
- Make sure you are in the Chat option along the top of the screen
- Type your comments into the chatbox
- When you’re done, click send
When in a Chat you can ensure specific people get notified by typing @ and then their name.
The Chat option is a great place for quick and simple notes. For longer or more detailed conversations, Topics are the best way to organize these conversations.
Topics are like forum posts that are threaded & contain ongoing conversations related to a single topic. These are a great place for conversations regarding specific projects, lessons, etc. To create a Topic:
- Make sure you are in the Topics option at the top of the page
- Once there, you will see a ‘+’ sign appear in the top right of the screen next to the magnifying glass
- Click the ‘+’ sign and a box will appear from the right of your screen
- Type in a subject in the subject line & then fill in the body of the Topic as you would an email.
- If you would like the topic directed to one specific person (e.g. the weekend’s lead teacher or admin), include the @ symbol and the person’s username or nickname. This will also send them an alert. If you would like to post something to the entire team, use @team and it will alert everyone.
- When you’re done click Add
Topics are a great option for a focused conversation about a specific topic.
Direct Messages are private conversations between two people. If you’d like to start a Direct Message click on the person’s name from within the Chat or the Team Roster, a contact card will pop up, at the bottom of which is a short box to type a Direct Message. Once you click send you will have a new option on the left (under Teams) that contains the Direct Message with that person.
Issues Accessing Ryver
If you experience any issues accessing Ryver that can’t be solved by resetting your password, you can reach out to our support team at [email protected] for assistance.